How can I contact support?
You can email us at support@joinchargeback.com
Live Chat
You can initiate a live chat thread by clicking the message button in the bottom right-hand corner of your screen or mobile device.
We offer live chat support and email support. Simply scroll down to the bottom of this page and choose whichever option you prefer. Either way, we'll do our best to get back to you as soon as possible, often within minutes!
The fastest way to resolve any payment issue is to contact our support team directly rather than dealing with your bank.
To make things go even smoother, provide as much information as possible in your support inquiry. Include the email address of your Chargeback account to help us speed up the process of locating your account. If you're unsure what that email is, provide your first and last name, or your phone number.
Our goal is provide you with the highest level of service that we can. Ultimately, we created Chargeback to save you significantly more money than the cost of our membership. That said, if you are unsatisfied with your experience at any point, we encourage you to contact our support team so we can make things right. We understand that sometimes we may get things wrong and ask for your patience and forgiveness when this happens. We are a small, hardworking team trying to build the world's best subscription manager. We are delighted that you gave our product a chance and we will do everything in our power to make you satisfied and thrilled to use it.
Updated on: 03/04/2025
Thank you!